Privacy Policy

1. Any use of the words “you”, “your” or similar expression shall mean any user of this Site. The terms “we”, “us”, “our” or similar expression
shall mean Vintage Warehouse 65 Limited and its group companies

1.1 We take the privacy of our users seriously. We are committed to safeguarding the privacy of our users while providing a personalised and
valuable service. This Privacy Policy outlines the types of information that are collected by us on this Site, and how we use and protect it.
This Privacy Policy also outlines your rights regarding data protection, and tells you how to contact us.

Use of Information
2. When referring to “personal information”, we mean information we collect from you, from which you may be personally identified. Typically, this
may include your name, email, telephone number and car registration number. All personal information you submit to us will be held in accordance
with our responsibilities under the Data Protection 1998 (“DPA”).

2.1 Any personal information you register with us will only be used to help us deliver content to you and to improve the Site.

2.2 We collect personal information from you in a number of situations. For example, when you purchase products from our Site we ask for your
name, address, phone number, email address and credit/debit card details.

2.3 We use your personal information:
(a) to process orders for products which you place with us;
(b) to contact you about any products which you are receiving from us; and
(c) to provide you with access to areas of the Site and to assist in the smooth operation and running of the Site.

2.4 We may occasionally use your personal information to contact you with information about our products and services which we think you may
be interested in. We will always ask you whether you want us to use your personal information for this purpose when we collect that information from you.

At any stage subsequently you can also inform us that you do not wish to receive information from us by sending an email to:
We recommend that you should regularly review the personal information you have to ensure that is correct and up to date.

2.5 Personal information stored on this Site will be stored in a secure manner and in accordance with our responsibilities under the DPA. Unless you
ask us to and except as expressly provided in this Privacy Policy, we will not provide your personal information to third parties unless strictly necessary
to deliver your order (except in the unlikely event that we are legally required to do so by law enforcement).

2.6 We employ external carrier companies such as Hermes, Parcelforce and USP to deliver your order (the “Carrier”). We will only provide information to the courier to enable effective delivery of your goods.

3. As with other websites, this Site uses cookies that collect anonymous traffic data in order to improve our service. Cookies are small files of information
which save and retrieve information about your visit to our site such as how you navigated through the site or what information was of interest to you.
The cookies we use merely identify you as a number.

3.1 For more information about cookies and for instructions on how to delete them please consult the help menu on your Internet browser. Please note that
if you delete cookies your ability to use part of or the entire Site may be impaired or restricted.

Further Information
4. You may ask for a copy of personal data that we hold about you.
We may charge a small fee to cover our administrative costs for providing this.

4.1 Due to the worldwide nature of the internet, collecting personal data may involve it being transferred to countries outside of the European Economic Area.
By using this Site and providing us with personal information, you consent to its transfer to other countries which may not enjoy the same data protection
measures as the European Union.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to .

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.
To Top